Privacy Policy

1. What we collect

• Account information: your name and email address.
• Your projects: screenplays, breakdown data, schedules, contacts, and other production data you create or upload.
• Billing records: which plan you're subscribed to and your billing history. Payment card details are handled entirely by Stripe — we never see or store them.
• Basic usage data (e.g. login activity) needed to operate and secure the Service.

2. How your data is stored and protected

• Uploaded files and project data are stored in private cloud storage. They are never made public.
• Screenplay text is never written to application logs.
• Your data persists for as long as your account exists. You may delete a project at any time — deletion is immediate and permanent.

3. AI processing

For accounts using AI-assisted breakdown, only the screenplay text needed to generate suggested tags is sent to our third-party AI provider, under terms that exclude using your content to train their models. Your script is never shared for any other purpose.

4. Shot Monkey

Shot Monkey (shotmonkey.junglesoftware.com) is a separate Jungle Software app with its own account. Everything in this policy applies to it, along with the following.

• What it stores: your projects — screenplay text you import or type, storyboards and shot lists, the shot images you upload or generate, character, outfit and location reference photos, and comments. Images are kept in private storage and shown only to you and the collaborators you invite.
• AI shot images: when you generate or modify a shot image, the text prompt built from your shot (its description, the scene's setting and mood, character descriptions and outfits, props, and the style you chose) is sent to our AI image provider, OpenAI, together with any reference photos for the characters, outfits or location in the shot — and, when you modify an image, the shot's current image. This is used solely to create that image. Under the provider's API terms, this content is not used to train its models; the provider may keep it for a limited period for abuse monitoring, as its terms allow. We keep a record of each request (the prompt, the date and the account) to count your AI image allowance and to help if something goes wrong.
• Photos of people: a reference photo of a person is that person's personal information. Upload one only with their permission. You can replace or delete a photo at any time.
• Email: account emails (email verification, password resets, project invitations) are sent through our email delivery provider, Postmark.
• Sign-up: the sign-up form uses Google reCAPTCHA to block automated sign-ups; Google receives information about your browser and device to do this, under its own privacy policy.
• Mailing list: when you create a Shot Monkey account, your name and email address are added to the Jungle Software mailing list in Constant Contact, for product news and updates. You can unsubscribe at any time with the link in any of those emails.
• Billing: Pro subscriptions and AI image packs are processed by Stripe, as above.
• Backups: projects and images are backed up nightly to private backup storage and kept for 30 days.
• Deleting: you can delete a project, or your whole Shot Monkey account in Preferences, at any time. Deleting your account removes your projects and their images, your Shot Library and your account details; copies in backups expire within 30 days.

5. Who we share data with

• Our AI providers, solely for accounts using AI-assisted breakdown (see above) or Shot Monkey's AI shot images (see Section 4).
• Stripe, to process subscription billing.
• Our cloud hosting and storage providers, solely to run the Service.
• We do not sell your data or your screenplays to anyone, ever.

6. Your rights

You can delete any project and its derived data at any time — deletion is immediate and permanent. To have your account and all associated data deleted entirely, contact us (see Section 9) and we will process the request.

7. Children's privacy

The Service is not directed at children and is not knowingly used to collect information from anyone under 16.

8. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date above.

9. Contact

Questions about this policy, or requests regarding your data, can be sent to support@junglesoftware.com.